Managing an order as a provider

When an order arrives

You're notified and the order shows in “Incoming orders” as “In progress”. The payment is already held — start working with confidence.

Delivery

• When you're done, tap “Deliver work” and add a note explaining what you delivered.
• That starts the client's review timer. If they don't object within the stated period, the payment is released automatically.

Delivery date

Stick to the agreed date. If you miss it, the client may cancel the order for a full refund — deliver on time or talk to them early.

Revision requests

The client may request as many revisions as the package allows. The order goes back to “In progress” until you deliver again.

Cancellation

If you can't complete the work, cancel early and give the reason — the client gets a full refund, and repeated cancellations affect your completion rate.

After completion

Your earnings are released after deducting the service fee fixed on the order, and they appear in “Earnings & withdrawals”.