Trust & safety
We built Request so you can deal with confidence, whether you're a client or a provider.
Your money is held until you receive the work
You pay when you order and we hold the money; it reaches the provider only after you receive the work or 72 hours pass after delivery with no notes from you. If you cancel a consultation within the allowed time, you get your money back in full.
Verified accounts
The verified badge means our team reviewed the account holder's documents, and we review new services and consultants before they appear.
Safe communication on the platform
Chatting and paying on the platform protect your rights, so we hide phone numbers and links from messages automatically.
Real reviews
Only someone who completed an order or attended a session can write a review, so you read people's real experiences.
Read details
The full details are in Refund policy and Help Center.