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A fixed-price question

Last updated: 8 November 2026

For the client

On the consultant's profile, the "fixed-price question" card: pay the price, write your question in the order conversation, and get the answer within the stated window (24 hours by default). If the answer does not arrive in time the order is cancelled and your money is refunded automatically.

For the consultant

Add it from your profile as a package of type "question": the price and the window (6 hours to 7 days). When you answer in the conversation, click "Answer sent" so the client is told and confirms. A late question is refunded automatically, so enable it only if you follow your notifications.

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