Keeping your account secure

Signing in

Sign in with your email and password, or with a 6-digit code sent to your email (and by phone, Google or Apple when enabled). Details are in the article “Signing in and your password”.

A strong password

• At least 8 characters, including an English letter and a number.
• Don't reuse it on other sites, and don't share it with anyone.
• Forgot it? Choose “Forgot password?” in the sign-in window.

Never share your code

The platform team will never ask for your sign-in code or password. Any such request is a scam attempt.

Security alerts

You're notified whenever your bank account is changed. If it wasn't you, contact the team right away.

Keep communication and payment on the platform

Any request to pay outside the platform or to talk through a phone number or outside app is a violation — report it right away. Outside the platform, we can't protect your money.