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Email notifications

Last updated: 9 October 2026

What you receive

When the platform turns on email notifications, you get emails about your orders, bookings and payments, new messages, replies from the team, and account alerts — in the language you browse in.

Customize

On the “Notifications” page open “Email notifications” and pick the categories you want. On-site notifications always reach you, whatever you choose here.

No flood of emails

We don't email you for every message in an active chat, and each account has an hourly limit.

No email arrived?

Check your spam folder, and make sure the email on your account is correct and verified.

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