Stopping contact with an account

How to stop contact

• In a chat: the “Stop contact” button at the top.
• Or on the account's page: “Stop contact” at the bottom.

What happens

They can't message you or start a chat with you, order your services or send you offers, and you can't do so with them either. If you have an order in progress together, its chat stays open until it ends, so the work can be delivered or the complaint settled.

Resuming contact

Go to “Profile & settings” → “Accounts you stopped contact with” → “Resume contact”, or use the same button in the chat.

Abuse or a violation?

Stopping contact protects you; a report reaches the moderation team so they can review it. Use “Report” too if you see something against the terms.